SaaS Media

Working With SaaS Founders

Why working directly with SaaS founders produces the best results, and why AI is making small companies more powerful than ever.

Author:
Sharné McDonald
Contributors
Vlad Shvets
Date:
March 7, 2026

There's a moment in every consultancy partnership where you can feel whether it's going to work. It usually happens in the first strategy call. Either you're pitching to a room full of middle managers who need to "circle back internally," or you're talking to someone who built the thing, loves the thing, and can say "yes, let's do it" before the call ends.

I've experienced both. After four years at Empact Partners, the founder calls are the ones I look forward to. Not because founders are inherently easier to work with. Because the structure of founder-led partnerships removes the friction that kills momentum.

The Speed Advantage

When you work directly with a founder, things move at a completely different pace. No three-week approval cycle. No "let me run this by my manager's manager." No slide deck explaining why the idea you had on Tuesday should be implemented before the quarter ends.

You pitch an idea on a call. The founder gets it. You're executing by the afternoon.

Sharné McDonald
Senior GTM Consultant @ Empact Partners
The best partnerships I've had at Empact have all had something in common. I'm in the room with the person who built the product. There's no translation layer. They understand every nuance of their market, and I bring the GTM playbook. That combination just works.

That speed isn't just satisfying. It produces better results. Marketing rewards velocity. The team that ships ten experiments while their competitor is still debating the brief is the team that wins. Every time.

With founders, feedback loops shrink from weeks to hours. You're not waiting for someone to synthesize your recommendation into a PowerPoint for someone else to approve. You're having a conversation with a human who cares deeply about the outcome and has the authority to act on it.

System One: What a Founder Partnership Looks Like

Let me talk about a specific partnership because it illustrates everything I love about working with founders.

We started working with System One, a German SaaS company with Dutch founders building cloud-based software for booking agencies, in August 2024. From day one, we've been working directly with the founding team. No layers. No "marketing committee." Just us and the people who built the product, hashing out strategy and moving fast.

It's been one of the happiest partnerships I've been part of at Empact. And I don't say that lightly. I've worked across dozens of partners over the years. (I keep a mental ranking. System One is near the top. Don't tell the others.)

When the decision-maker is on every call, there's no information loss. When the person approving content actually wrote the product's code, feedback is precise and useful. Not "can we make it more dynamic?" with no further explanation.
System One homepage showing cloud-based software for artist booking agencies

We've tested ideas, iterated on positioning, and built content strategies that would have taken twice as long in a larger organization. Not because larger organizations are bad. Because the machinery of approval in bigger teams creates friction that smaller ones simply don't have.

The Friction of Layers

I've worked with companies where getting a blog post approved required sign-off from a content lead, a product marketing manager, a brand team, and occasionally someone's cousin who "knows about SEO." (That last one might be a slight exaggeration. Slight.)

Larger companies come with more layers. That's not a criticism. It's physics. When you have 200 employees, you need structure. You need someone whose entire job is making sure the brand voice stays consistent across seventeen channels.

But structure slows things down. And in GTM, slow is expensive.

Sharné McDonald
Senior GTM Consultant @ Empact Partners
I've seen great strategies get diluted through five rounds of revisions until the original insight was sanded down to something safe, generic, and forgettable. Not because anyone wanted that outcome. Because every layer adds a little caution, and caution compounds.

In larger orgs, bold ideas don't die in a meeting. They die in the hallway after the meeting, when someone says "I'm not sure leadership would go for that."

With founders, the opposite happens. Bold ideas get bolder. A founder hears "what if we completely repositioned the product page?" and says "tell me more." A VP of Marketing in a Series C company hears the same thing and books a cross-functional alignment meeting for next Thursday.

The Venture-Backed Dynamic

Many of our partners are venture-backed, and we love working with them. Empact has helped companies like Linearity scale to 250K+ monthly organic sessions, helped flair grow organic traffic by 1,600% in three years, and supported Feathery's path to profitability in ten months. Those are incredible partnership stories.

But the dynamic is different. Venture-backed companies have boards, milestones, and reporting structures that add complexity. There's pressure to hit specific metrics by specific dates, which can make teams risk-averse at exactly the moments when they need to be bold.

Founder-led partnerships have a different energy. The founder's timeline is their own. They can say "this quarter we're going all-in on content" without checking with investors. They can pivot a strategy mid-month because they saw something in the data. They can take a creative risk because they trust their gut and they trust us.

Sharné McDonald
Senior GTM Consultant @ Empact Partners
Trust isn't about recklessness. It's about short feedback loops and shared context. When you've been in the trenches with someone for months, you develop a shorthand. You stop explaining frameworks and start building on shared instincts.

AI Made This the Best Time to Be a Small SaaS Company

Here's the part that excites me most.

AI has fundamentally changed what a small team can accomplish. A ten-person SaaS company in 2026 can produce the output that used to require fifty people. Product development, customer support, content creation, data analysis. AI agents and tools have compressed all of it.

That means more companies can grow bigger while staying small. More founders can stay founders instead of becoming middle managers of their own companies. More bootstrapped teams can compete with well-funded ones without raising a round just to hire a marketing department.

The more AI enables small companies to punch above their weight, the more founders will stay founders. And that means more partnerships like the ones we love most: direct, fast, and deeply collaborative.

As a small consultancy ourselves, this trend is personal. We're a team of ten, and we work best with companies that operate the same way. Lean, fast, opinionated about their market, and allergic to unnecessary process. (If you've ever unironically used the phrase "stakeholder alignment workshop," we might not be the right fit.)

Why This Matters for Us

Empact Partners has worked with 124 companies since 2020. Everything from scaling organic traffic by 25X to building Reddit strategies that generated 3M+ views. The work has been wildly varied.

But looking back at which partnerships produced the best results, a pattern emerges. The ones where we worked directly with founders were almost always the most productive, the most creative, and the most fun.

Sharné McDonald
Senior GTM Consultant @ Empact Partners
I genuinely believe the next decade belongs to small, AI-augmented teams run by founders who refuse to build bureaucracies. And I want Empact to be in every one of those conversations.

That's not because founders are inherently better to work with. It's because the structure of founder-led partnerships removes friction. No politics. No telephone game between the people making decisions and the people doing the work. Just two teams moving in the same direction, fast.

If This Sounds Like You

If you're a founder of a bootstrapped or early-stage SaaS company thinking about growth, not "hire 20 people" growth, but "build a GTM engine that compounds" growth, we should talk.

We work as an extension of your team. No bloated retainers, no 47-slide strategy decks, no quarterly business reviews that accomplish nothing. Just direct partnership with people who've done this across 124 companies and know what actually moves the needle.

Book a call and let's figure out what growth looks like for you.

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